Management and organizational behaviour - 2nd semester


1. Identify the concepts, criteria, key dimensions and technical management and organizational behavior.
2. Understand the main information systems in the management of information, knowledge and quality in an organization.
3. Understand the basics of enterprise architecture according to the main points of architectural view: organizational structure, technology, services and applications, processes and information.
4. Understand the main objectives and relevant standards on quality, risk management and information security.
5. Be able to apply the fundamental techniques and participating in organizations in problem analysis processes and design quality management system solutions, risk management and information security.
6. Develop organizational systems thinking skills.

General characterization





Responsible teacher

-- Docente a contratar --, Paula Ôchoa


Weekly - 3 letivas + 1 tutorial

Total - Available soon

Teaching language




Adkins, L.; Lury, C. (2012). Measure and value. Hoboken: WileyBlackwell
Beltramello, A.; HaieFayle, L. & Pilat, D. (2013). Why New Business Models Matter for Green Growth. Paris: OECD Publishing
Cunha, M. P. et al. (2006). Manual de Comportamento Organizacional e Gestão.(6ª Edição Revista e Aumentada). Lisboa: RH editora Davis, C.H. & Shaw, D. (2011). Introduction to information science and technology. Medford: Information Today Laudon, K. & Laudon, J. (2013). Management Information Systems: Managing the Digital Firm, 13th ed. New Jersey: Prentice Hall. ISBN: 9780273789970

Teaching method

The seminar will be developed through classes, tutorials and independent student work. The classes will have a theoretical and practical nature, being constituted by moments of theoretical exposition of themes, concepts, practical exercises, oral presentations and discussions participated by students. The autonomous student work should complement and deepen the knowledge transmitted in the classroom, promoting their autonomous learning.

Evaluation method

The evaluation will be based on the following weighting:
Presentation and discussion of five case studies (Individual) 50%;
Development of a projectthemed group discussion 35%;
Promotion of a debate on the topic in class 15%.

Subject matter

1. Systems theory and holistic thinking; Organizational theories.
• Context; organizations as open systems;
• Motivation, leadership, vision, mission, values;
• Quality, effectiveness and efficiency;
• Planning, PDCA cycle.
2. Enterprise Architecture and Information Systems.
• Fundamentals. People, technology and processes;
• Organizational Knowledge management;
• Ethics and the quality of information systems.
3. Governance, Risk and Compliance (\"GRC\").
• Fundamental concepts of governance, risk and compliance; related standards;
• The quality management system;
• The risk management process;
• Fundamentals of information security.
4. Critical success factors.
• Organizational culture;
• Change management;
• Performance Evaluation culture;
• Intellectual capital; innovation.
5. Emerging Trends.
• Globalization; opportunities and threats;
• Culture and European strategy;
• Business models and service science;
• Transition to sustainability.


Programs where the course is taught: