Enterprise Resource Management Systems


In recent decades, due to globalization, there has been increased competition between firms by requiring a fast adaptation to market conditions that are constantly changing. The Enterprise Resource Planning (ERP  has been considered a differentiating factor giving companies a competitive advantage. These systems provide an effective planning and management of technical, human and financial resources of enterprises, key to the strategic positioning in order to create value and meet the needs of customers who are increasingly demanding and informed. Based on the academic and professional literature, from the perspective of business productivity, students will learn what is an ERP. The concepts will be explained through the life-cycle ERP Systems from the intend to adopt to extract value from ERP, in particular, the antecedents of organizational adoption of ERP and its effects on business performance. Based on a standard ERP (Microsoft Dynamics NAV) system, students will perform various business scenarios ERP . From the operational and financial functions students will perform tasks in real-time based on actual business functions in order to become skilled in setting up and using an ERP application .

General characterization





Responsible teacher

José João Correia Nunes Mourarias


Weekly - Available soon

Total - Available soon

Teaching language

Portuguese. If there are Erasmus students, classes will be taught in English




Buonanno, G., Faverio, P., Pigni, F., Ravarini, A., Sciuto, D., and Tagliavini, M. 2005. Factors Affecting ERP System Adoption. Management. 18(4), 384-426.; "Compare ERP System/ERP Software Solutions." Technology Evaluation Centers. 12 Nov. 2008 .; Damanpour, F., and Schneider, M. 2006. Phases of the Adoption of Innovation in Organizations: Effects of Environment, Organization and Top Managers. British Jrnl. of Mgt. 17(3), 215-236.; Davenport T. 1998a. Putting the Enterprise into the Enterprise system. Harvard Business review. (July-August 1998), pp 121-131.; Enterprise Resource Planning Systems: Systems, Lif

Teaching method

Lectures, Theoretical-practical, Laboratory Practices and  Seminars. In the lectures the concepts and basic principles of ERP are presented. Theoretical-practical classes debate/promote articles / scientific studies that illustrate the issues covered in the lectures. In the Laboratory Practice students will perform in the application 'Microsoft Dynamics Nav' various business senarios. In the Seminars professionals will share their knowledge about ERP in the Portuguese context.

Evaluation method

Participation in class and deliveries of case studies (40%), group work (10%) and a final exam (50%)
Throughout the semester students will complete two individual deliveries, illustrating the concepts and understanding of various studies, articles and book chapters. The task of the group work will be completed by fulfilling a functional scenario in ERP. An individual final exam will be held at the end of the course.

Subject matter

What is ERP

  • Background (history & positioning)
  • Characteristics (standard vs tailored systems)
ERP Life-cycle
  • Dimensions
    • Functional (processes & business logic)
    • Technological (architecture & customizations)
  • Phases
    • ERP adoption (selection & implementation)
    • ERP post-adoption (use & value)
Hands on-Labs (Dynamics NAV)
  • Install and configuration
    • Classical client & web client
    • Roles & processes
  • Financial Management
    • General ledger & accounting
    • Payables & receivables
  • Supply Chain Management
    • Purchase & sales
    • Inventory & warehouse management
    • Manufacturing & resources