Enterprise Resource Management Systems
Objectives
In recent decades, due to globalization, there has been increased competition between firms by requiring a fast adaptation to market conditions that are constantly changing. The Enterprise Resource Planning (ERP has been considered a differentiating factor giving companies a competitive advantage. These systems provide an effective planning and management of technical, human and financial resources of enterprises, key to the strategic positioning in order to create value and meet the needs of customers who are increasingly demanding and informed. Based on the academic and professional literature, from the perspective of business productivity, students will learn what is an ERP. The concepts will be explained through the life-cycle ERP Systems from the intend to adopt to extract value from ERP, in particular, the antecedents of organizational adoption of ERP and its effects on business performance. Based on a standard ERP (Microsoft Dynamics NAV) system, students will perform various business scenarios ERP . From the operational and financial functions students will perform tasks in real-time based on actual business functions in order to become skilled in setting up and using an ERP application .
General characterization
Code
400055
Credits
7.5
Responsible teacher
José João Correia Nunes Mourarias
Hours
Weekly - Available soon
Total - Available soon
Teaching language
Portuguese. If there are Erasmus students, classes will be taught in English
Prerequisites
n/a
Bibliography
Buonanno, G., Faverio, P., Pigni, F., Ravarini, A., Sciuto, D., and Tagliavini, M. 2005. Factors Affecting ERP System Adoption. Management. 18(4), 384-426.; "Compare ERP System/ERP Software Solutions." Technology Evaluation Centers. 12 Nov. 2008
Teaching method
Lectures, Theoretical-practical, Laboratory Practices and Seminars. In the lectures the concepts and basic principles of ERP are presented. Theoretical-practical classes debate/promote articles / scientific studies that illustrate the issues covered in the lectures. In the Laboratory Practice students will perform in the application 'Microsoft Dynamics Nav' various business senarios. In the Seminars professionals will share their knowledge about ERP in the Portuguese context.
Evaluation method
Participation in class and deliveries of case studies (40%), group work (10%) and a final exam (50%)
Throughout the semester students will complete two individual deliveries, illustrating the concepts and understanding of various studies, articles and book chapters. The task of the group work will be completed by fulfilling a functional scenario in ERP. An individual final exam will be held at the end of the course.
Subject matter
What is ERP
- Background (history & positioning)
- Characteristics (standard vs tailored systems)
- Dimensions
- Functional (processes & business logic)
- Technological (architecture & customizations)
- Phases
- ERP adoption (selection & implementation)
- ERP post-adoption (use & value)
- Install and configuration
- Classical client & web client
- Roles & processes
- Financial Management
- General ledger & accounting
- Payables & receivables
- Supply Chain Management
- Purchase & sales
- Inventory & warehouse management
- Manufacturing & resources