Standards, Usability and Accessibility


Provide the theoretical bases for the design of digital interfaces, supported by real case studies, and paying special attention to standards, usability and accessibility - fundamental concepts for the construction of a more inclusive and accessible information ecosystem (world wide web) for all users.
Provide students with knowledge, tools, and techniques that allow them to develop websites and applications that accommodate different types of users (including users with special needs belonging to the following types: vision, hearing, motor, intellectual) and that, when implemented correctly, can contribute to a better User Experience (UX) for all types of users.
Consolidate the knowledge acquired through the implementation of practical work, thus contributing to the development of technical skills.

General characterization





Responsible teacher

Carla do Carmo Nave Saraiva


Weekly - 3

Total - 280

Teaching language



Available soon


Christopher D. Wickens, Sallie E. Gordon Becker, Yili Liu, John D. Lee (2004), Introduction to Human Factors Engineering (2nd Edition). Pearson.

Norman, D.(2002), The Design of Everyday Things. NY: Basic Books.

Krug, S. (2010). Rocket surgery made easy: the do-it-yourself-guide to finding and fixing usability problems. Berkeley, Ca: New Riders Press.

Horton S, Quesenbery W (2014) A web for everyone: Designing Accessible User Experiences. Rosenfeld Media.

Rubin, J. & Chisnell, D.(2008). Handbook of usability testing: How to plan, design, and conduct effective tests. NY: Wiley.

Teaching method

Theoretical exposition and thematic discussions, combined with the development of several practical works by the students (individual and in group), together with their presentation and discussion.


Evaluation method

Attendance and participation(10%), Group work - User Testing(20%), Individual jobs (14% each) 1- Interviews 2- Personas 3- Prototyping 4- Heuristic Evaluation 5- Accessibility Checklist(70%)

Subject matter

1- Introduction: Human-Computer Interaction, Psychology, Ergonomics and Human Factors, Legal and socio-economic issues related to accessibility.
2- User Research: theoretical bases and methods, including Interviews, Personas, and other methods.
3- Interface design: principles, norms, standards, tools and methods. Low and high level prototyping.
4- Evaluation: theoretical bases and methods, with users (User Testing) and without users (Heuristic Assessments, Accessibility Checklists), including analysis of results and deliverables.


Programs where the course is taught: