Social Media Analytics
Nuno Maria Filipe Do Amaral Frazão
Weekly - Available soon
Total - Available soon
Portuguese. If there are Erasmus students, classes will be taught in English
CUC1. Introduction to social media & research
CUC2. Digital methods for social media analysis
CUC3. Visual Social Media laboratory I Introduction to digital visual methods
CUC4. Introduction to cross-platform digital networks
CUC5. Social media laboratory
Classes visual map: https://drive.google.com/file/d/1ujJDfkakaCsBGEbjw6Z9IlaoNWxhUH6m/view?usp=sharing
Dragt, Els. (2017). How to research trends - move beyond trend watching to kickstart innovation. BIS Publishers.
Gerlitz, Carolin (2016). What Counts? Reflections on the Multivalence
of Social Media Data. Digital Culture & Society 2 (2). doi:10.14361/dcs-2016-0203.
Gillespie, Tarleton (2010). ¿The politics of ¿platforms¿,¿ New media & society, volume 12, number 3, pp. 347-364. doi:https://doi.org/10.1177%2F1461444809342738
Omena, J. J., & Granado, A. (2020). Call into the platform!. Revista ICONO14 Revista Científica De Comunicación Y Tecnologías Emergentes, 18(1), 89-122. https://doi.org/10.7195/ri14.v18i1.1436
Omena, J.J., Rabello, E. & Mintz, A. Digital Methods for Hashtag Engagement
Research. Social Media and Society, special issue ¿Studying Instagram Beyond
Selfies¿, edited by Alessandro Caliandro and James Graham (forthcoming)
Omena, J.J. & Amaral, I. (2019). Sistema de leitura de redes digitais multiplataforma.
In: Métodos Digitais: Teoria-Prática-Crítica., edited by Janna Joceli Omena.
Rieder, B., & Röhle, T. (2017). Digital Methods: From Challenges to Bildung. In M. T. Schafer & K. van Es (Eds.), The Datafied Society: Studying Culture Through Data (pp. 109¿124). Amsterdam: Amsterdam University Press.
Rogers, Richard. (2013). Digital Methods. Cambridge, MA: MIT Press.
Rogers, R. (2019). Doing Digital Methods. Sage Publication.Marres, N.
(2017). Digital Sociology: The Reinvention of Social Research. London:
Schaefer, M.T. & Van Es, K. (Eds.). (2017). The datafied society: Studying culture through data. Amsterdam University Press.
Further specific bibliography will be advised in each class according to the subject of the session.
1. Delivery of individual homework assignments (10%)
2. Exam (50%)
3. Oral presentation of final project (10%)
4. Report of Final Project (30%)
The product can be developed individually or in groups of two students
The phases 1 and 2 of the project will be delivered in the week 9 and week 12 classes, respectively. No exam will be held on the first call exam date on the exam calendar. The second call exam is July 16, 2019 at 20h30.
Students enrolled in previous years have to do all phases of the project.
For Project Phase 1, students, in group, will define a case study and platform (s) to be analysed. The requirement is to deliver a written document (maximum 2000 words) containing the following table content: introduction to the case study + research questions + query design + approach + methodology + preliminary findings for social media analysis. It is a mandatory requirement to indicate the group member (s) responsible for each table of content.
Project Phase 1 delivery due date: March 31, 2020, 23h59.
For Project Phase 2, students, in group, will expand the work of project phase 1 by analysing and exploring digital networks. The requirement is to deliver a written document (maximum 2000 words) containing the following table content: justify how/why the chosen type of digital network can help in the ongoing case study + research questions + query design + preliminary findings for social media analysis. It is a mandatory requirement to indicate the group member (s) responsible for each table of content.
Project Phase 2 delivery due date: May 17, 2020, 23h59.
For Project Phase 3 (or final project), there will be specific requirements:
The project must be based on, at least, two articles and one white paper related to the chosen approach;
Project table of content must include:
(see examples of projects reports advanced by digital methods in https://smart.inovamedialab.org/)
Team (alphabetical order)
Project presentation URL
Abstract (200) ¿ a summary of your project
Key findings (500 words) ¿ the results of your project through the main findings
Introduction (600 words) ¿ contextualise & justify the case study
Research design (600-700)
_Query design (which platform, why? which grammar(s), why? which tools, why?)
Findings (1000-1200 words)
Projects must include links for the final dataset.
Writing requirements: IGNORE 12; Arial or Times; space between lines 1,5; minimum of 3000 words and maximum of 4500 words (including title, abstract & references).
Project Phase 3 delivery due date: June 10, 2020, 23h59.
Regarding the approaches to analyse social media (hashtag engagement research; visual network analysis; identifying trends; ¿time¿ perspective study; event-based analysis; and textual &-or visual content analysis), the class as a whole must opt for three approaches.
The datasets for the projects are to be built and defined by each group.
Further rules and information related to the project are available in Moodle in a separated file.
TEACHING AND LEARNING METHODS
The unit is based on a mix of theoretical-practical lectures and tutorials (practical labs). The theoretical sessions include the presentation of theoretical concepts and methodologies as well as application examples. The main objective of the practical classes is to familiarise students with a range of software and research techniques to perform data exploratory analysis and visualisation.
Programs where the course is taught:
- Specialization in Information Analysis and Management
- Specialization in Risk Analysis and Management
- Specialization in Knowledge Management and Business Intelligence
- Specialization in Information Systems and Technologies Management
- Specialization in Marketing Intelligence
- Specialization in Marketing Research and CRM
- Specialization in Knowledge Management and Business Intelligence – Working Hours Format
- Specialization in Information Systems and Technologies Management - Working Hours Format
- Specialization in Marketing Intelligence - Working Hours Format
- Post-Graduation in Information Analysis and Management
- Post-Graduation Risk Analysis and Management
- PostGraduate in Smart Cities
- PostGraduate in Data Science for Marketing
- PostGraduate in Digital Enterprise Management
- PostGraduate Digital Marketing and Analytics
- PostGraduate in Information Management and Business Intelligence in Healthcare
- Post-Graduation in Knowledge Management and Business Intelligence
- Post-Graduation Information Systems and Technologies Management
- Post-Graduation in Marketing Intelligence
- Post-Graduation Marketing Research e CRM
- PostGraduate in Enterprise Information Systems