Organizations Behavior


In addition to technical skills, ITS professionals must understand the social and professional information technology and computing, and adhere to ethical codes of conduct in force in the organization. This knowledge area covers the historical, social, professional and ethical aspects of computing and social life in organizations. Identifies how teamwork is integrated in information technologies and how these support the organization. It also highlights technical professional writing and oral communication within the organization.

General characterization





Responsible teacher

Natividade Helena Mateus Jerónimo


Weekly - Available soon

Total - Available soon

Teaching language

Portuguese. If there are Erasmus students, classes will be taught in English




Robbins, Stephen P., & Judge, Timothy A. (2019), Organizational Behavior, 18th ed., Pearson.

Teaching method

Theoretical lectures and practical exercises

Evaluation method

+ Group resolution of 2 case studies and its oral presentation/discussion in the classroom: 30% 
(Important note: ALL members of the group must present the case studies in the classroom)
+ individual test of continuous assessment (in a closed-book form and done half term): 30% 
+ Individual exam (in a closed-book form): 40%
Individual exam (2nd season and/or special season): 100% (in a closed-book form)

Subject matter

1. Introduction to the behaviour in the organization
The particular case of computing’ organizations
2. Foundations of individual behaviour 
Diversity in organizations
Attitudes and emotions
Personality and values
Perception and individual decision making 
Motivation: from concepts to applications
3. Foundations of group behaviour
Groups: structure, properties and decision
Interpersonal and organizational Communication 
Leadership and power