Leadership and People Management

Objectives

Nowadays, our society is characterized by an unprecedented fast paced change. In this context, managing people and more specifically leading well informed and demanding individuals, is increasingly more complex, and therefore more challenging.

This course aims to enrich experienced managers, by providing knowledge and moments of sharing, enabling them to better understand the challenges of team management and leadership.

Furthermore, during the course, a self-discovery journey will be carried-out by all students.

More than ever, in a society pressured by the constant search for efficiency and profits¿ maximization, people management surges as a pivotal lever. And as leadership is also based on motivation, preparation and knowledge in this dimension of management, it¿s imperative for those who are team managers to improve their soft skills.

Inadequate people management can derail a well-structured project or organization. A leadership that does not provide, among other things, participation, accountability, motivation, innovation and a clear idea of the path to follow, can jeopardize an entire project or organization.

Organizations by their increased complexity, require consultation and coordination, forcing us to acquire skills that go far beyond technical skills. Expectations, objectives, differences of interpretation among others, require knowledge and experience, so that independently of the types of leadership and people management we use, the end result is aligned with everyone¿s objectives. Setting and achieving goals is a political / strategic activity requiring options / priorities, and soon in time, agreements and commitments. Only well trained and capable leadership, and adequate people management, will allow people to commit themselves and achieve a common project mission.

Another purpose of this course is to promote understanding and learning, to recognize the context of interpersonal relationships, culture and human behaviours which improve our response in the decisions we make as individuals or team managers. Hence, enabling us to achieve better results, as managers and leaders.

Thus, as a critical success factor, adequate and effective leadership, fosters positive contributions to ambitious end-results, particularly in demanding environments.

General characterization

Code

400023

Credits

7.5

Responsible teacher

Gustavo Coimbrão Higgs Madeira

Hours

Weekly - Available soon

Total - Available soon

Teaching language

Portuguese. If there are Erasmus students, classes will be taught in English

Prerequisites

Not applicable.

Bibliography

Bernard M. Bass and Ronald E. Riggio - Second Edition - Transformational Leadership – Psychology Press ; Jo Owen – How to Lead - 3ª Edição 2011; Arménio Rego, Miguel Pina e Cunha – (2007) A Essência da Liderança. Mudança X Resultados X Integridade, RH Editora; John C. Maxwell – 1ª edição em Português (2012) – As 17 Qualidades do Trabalho em Equipa. Edições Associação Editorial Nexo Literário; Daniel Golman, R.Boayatzis e Annie Mckee – (2002) Os novos Lideres: a Inteligência emocional nas Organizações. Edições Gradiva  Mario Alonso Puig – (2011 Março) – REINVENTAR-SE A sua Oportunidade. A esfera dos Livros, Editora.  Edgar H. Schein – HELPING – How to Offer, Give and Receive Help  Geert Hofstede – (1991) Culturas Organizacionais. Compreender a nossa programação mental. Edições Sílabo  Geert Hofstede, Gert Jan Hofested, Michael Minkov (2010) – Cultures and Organizations, Software of the Mind.  Michael Minkov – (2011) – Cultural Diferences in a Globaling World (Emerald)

Teaching method

Classes methodology will tend to practice through active methods (practical exercises, discussion and debate articles) with track experience and expectations of students as well as oral presentations to share and consolidate information.

Evaluation method

Individual and qualitative evaluation of the participants regarding the evolution perceived in terms of program content, participation in sessions, tests and exam.

Every 3 classes, each student performs Individual registration (poor; regular; above average) about your level of interventions/interactions taken during the classes and from reading articles requested as home work;
Written test 50%: (20 questions; true or false). (The date will be announced on due time)
Final exam 50%, first season: (dates will be announced on due time)

Student’s, who do not have done the test, are assessed through the final Exam, either done at first or second season, will be equivalent to 100%.

Students who miss the 1^st season they have a 2^nd season opportunity. Second season will be valued, in all circumstances, at 100%

Student's who want to improve the average score endnote, shoul sign up for the final exam (2nd. Season)

Subject matter

Introduction to the Program (... what do we need to understand when we talk about Leadership?)

I - MOTIVATION
What is motivation? (Motivation; Intrinsic and extrinsic motivation; Purpose vs. Reason;)
Theories of Motivation (Classical and contemporary theories);
Organization climate (The instrument, implementation and benefits)
II ? COMUNICATION
What is communication? (What is communication?)
The importance of communication in organizational context (Barriers, organizational, context and process in communication;)
Active listening in Leadership (Interpersonal communication; How to develop active listening?
III ? EMOTIONAL INTELLIGENCE (EI)
EI concept vs. other ?intelligences types? (What is emotional intelligence? theories of multiple intelligences; three types of Intelligence;)
IQ and EI quotient (Their meaning)
Knowing yourself ? The five components of EI (The importance of knowing ourselves;Five domains of EI ? Daniel Goleman)
How to develop our EI? (The six seconds Model ? Joshua Freedman; Emotional literacy; hard and soft skills)
Emotions & Emotional control (Types of emotions ? António Damásio; the concept of resilience; emotional competencies to be effective in Leadership)

IV - LEADERSHIP
Leader and Leadership! (What is leadership? How to become a leader? Abilities to be a leader; what means to be a leader?)
Leadership theories and styles! (Leadership theories; leadership styles; Transformational and transactional Leadership;
The importance of some skills, in Leadership! (Critical competencies to become a leader; Values in leadership; Manager and/or Leader; Leadership learning process; Leadership framework;
Leadership and team management! (What is the role of leader in managing teams; Motivation technics; what is a follower?)
The context importance (Ability to read and interpret, organizations and cultural differences in Leadership.) (Primary and secondary mechanisms ? Edgar Schein)

V ? ORGANIZATIONAL CULTURE & CULTURE
Organizational cultures (What is culture? Organizational Culture - Edgar Schein;
How to interpret Culture (Leading cultural change; Culture differentiation; Culture Dimensions ? Geert Hofstede;)
Personnel management vs. Organizational culture (The impact in HRM of organizational culture)

VI ? COCHING What is coaching?
What are their objectives? (What is coaching? Objectives!)
Types of coaching and the role of the coach (Individual and organizational level; the coach and the coachee)
The benefits of Coaching! Personal and organizational level (The benefits of using coach)

Programs

Programs where the course is taught: