Change Management
Objectives
Change management is the process, tools , and techniques for managing people side of change to achieve a business outcome.
We will look at change Management in the context of organizational behaviour, encompassing all activities aimed at helping an organization successfully accept and adopt new technologies, innovation and new ways to serve its customers.
General characterization
Code
400096
Credits
3.5
Responsible teacher
Guilherme Hidalgo Barata Martins Victorino
Hours
Weekly - Available soon
Total - Available soon
Teaching language
Portuguese. If there are Erasmus students, classes will be taught in English
Prerequisites
There are no previours enrolment requirements
Bibliography
Teaching method
The curricular unit is based both on therorical and practical classes.
The practical classes will use a serious game methodology were students, in groups, interact with a change challenge and use an advandced simulator to navigate through change decisions and outcomes.
Evaluation method
1st Period
Change management simulation per group (40%), and exam (60%).
2nd Period
Change Management Plan (30%), and exam (70%).
Subject matter
Program
- Introduction to Change Management
- Why do we manage change? Organizational and team change management in the digital age
- Change management assessment: cultural and IT driven change processes
- Creating a change management strategy (preparing the change management team; communication plan; sponsor roadmap)
- Aligning change management with business results (immunity to change; reinforcing change)