Internal Communication and Corporate Social Responsibility

Objectives

After attending this seminar the trainee should be able to:

  • Identify and relate the areas of action of internal communication and human resources.
  • Recognize the strategic role of internal communication in organizations.
  • Relate organizational management and internal communication management of organizations.
  • Develop internal communication plans based on predefined objectives.
  • Know the principles of corporate social responsibility.
  • Reflect on the suitability of certain CSR policies for internal audiences.

General characterization

Code

02109252

Credits

10.0

Responsible teacher

Alda Maria de Magalhães Teles

Hours

Weekly - 3

Total - 280

Teaching language

Portuguese

Prerequisites

Available soon

Bibliography

  • Dahlman, S; Heide, M.2020. Strategic Internal Communication. A Practitioner’s Guide to Implementing.
  • Cutting-Edge Methods for Improved Workplace Culture. UK. Routledge.
  • Kotter, J. 1996. Leading Change. Harvard Business Review Press.
  • Nothhaft; Page Werder; Verčič; Zerfass, 2020. Future Directions of Strategic Communication. UK. Routledge.
  • Wright, M. 2009. Gower Handbook of Internal Communication. UK. Routledge.
  • Dillard; Haynes; Murray. 2013. Corporate Social Responsibility.A Research Handbook.

Teaching method

Lectures, interspersed with presentation and debate on case studies; Work Presentation; open classes with professionals.

Evaluation method

Evaluation Method - Individual case study analysis(50%), Workgroup(50%)

Subject matter

  1. Internal communication, human resources and employee motivation.
  2. Strategic internal communication.
  3. (Re)think internal communication in light of contemporary challenges.
  4. Communication channels and flows.
  5. Corporate Identity and Corporate Social Responsibility (CSR).
  6. Promote CSR to internal audiences.