Communication and Crisis Management
Objectives
The specific goals of the course are:
1. Understand the role of the leader as coach
2. Coaching to fulfill individual potential
3. Recognize the importance of coaching in uncertainty-charged contexts
General characterization
Code
14231
Credits
2
Responsible teacher
Pedro Neves
Hours
Weekly - Available soon
Total - Available soon
Teaching language
Portuguese | English
Prerequisites
Available soon
Bibliography
Boyatzis, R., Smith, M., & Ossten, E.V. (2019). Coaching for change: How to help employees reach their potential. Harvard Business Review, September—October, 151-155.
Ibarra, H., & Scoular, A. (2019). The leader as coach. Harvard Business Review, November—December, 111-119.
Gino, F., & Cable, D. (2020). Coaching your team through uncertain times. Harvard Business Review Digital Article, April 24.
Valcour, M. (2015). How to give tough feedback that helps people grow. Harvard Business Review Digital Article, August 11.
Teaching method
.
Lectures
. Group discussion
. Case studies
. Self-Assesments
. Exercises
. Discussion of assigned readings
Evaluation method
The assessment of this curricular unit is done together with the block
of curricular units of the same area of knowledge. This assessment has 3
moments, which together define the final grade of the curricular unit:
• Individual exam with a weighting of 50% of the total mark
• Group work with a weighting of 35% of the total grade value
• Individual reflection-action exercise carried out at the end of the
curricular unit, with a weighting of 15% of the total grade value. The set of
individual action-reflection exercises is a journaling activity, which will
constitute, at the end, a learning portfolio capable of synthesising the
contributions of the Executive Master for that student.
Subject matter
.
GROW model of coaching
. coaching for personal change
. coaching during uncertain times