New Ways Of Working: Culture, Organisational Design & Strategic People Management
Objectives
1.
Knowledge and understanding
a. Identiify the basic emoticons and how they impact people’s behavior and
motivation.
b. Understand the key dimensions of emotional processes
c. Understand how the processes of social construction and social experience
influence emotional expressions
d. Recognize the importance of empathy in the organizational context
2. Subject-specific skill
a. Knowledge of emotional dimensions
b. Development of an integrated perspective on behavior and interpersonal
relationships
c. Capacity for critical analysis and personal knowledge/awareness in
recognising and managing emotions.
3. General skilss
a. Critical thinking
b. Self-awareness
c. Communication (verbal and non-verbal)
d. Reflexivity
General characterization
Code
14234
Credits
3
Responsible teacher
Filipa Castanheira
Hours
Weekly - Available soon
Total - Available soon
Teaching language
Portuguese | English
Prerequisites
Available soon
Bibliography
Payne, R.L. & Cooper, C. (2007). Emotions at work: Theory, research,
and applications for management. Michigan: Wiley.
Teaching method
The
session will include a more explanatory part combined with self-reflection and
group work exercises. Short educational videos will also be used to inform the
extended discussion in the classroom.
Evaluation method
The
assessment of this curricular unit is done together with the block of
curricular units of the same area of knowledge. This assessment has 3 moments,
which together define the final grade of the curricular unit:
• Individual exam with a weighting of 50% of the total mark
• Group work with a weighting of 35% of the total grade value
• Individual reflection-action exercise carried out at the end of the
curricular unit, with a weighting of 15% of the total grade value. The set of
individual action-reflection exercises is a journaling activity, which will
constitute, at the end, a learning portfolio capable of synthesising the
contributions of the Executive Master for that student.
Subject matter
1.
What are emotions and what are their functions?
2. Organizational culture as a source, expression, and reinforcer of emotions
in organizations
3. How are emotions communicated?
4. Empathy