New Ways Of Working: Culture, Organisational Design & Strategic People Management


1. Knowledge and understanding
a. Identiify the basic emoticons and how they impact people’s behavior and motivation.
b. Understand the key dimensions of emotional processes
c. Understand how the processes of social construction and social experience influence emotional expressions
d. Recognize the importance of empathy in the organizational context
2. Subject-specific skill
a. Knowledge of emotional dimensions
b. Development of an integrated perspective on behavior and interpersonal relationships
c. Capacity for critical analysis and personal knowledge/awareness in recognising and managing emotions.
3. General skilss
a. Critical thinking
b. Self-awareness
c. Communication (verbal and non-verbal)
d. Reflexivity

General characterization





Responsible teacher

Filipa Castanheira


Weekly - Available soon

Total - Available soon

Teaching language

Portuguese | English


Available soon


Payne, R.L. & Cooper, C. (2007). Emotions at work: Theory, research, and applications for management. Michigan: Wiley.

Teaching method

The session will include a more explanatory part combined with self-reflection and group work exercises. Short educational videos will also be used to inform the extended discussion in the classroom.

Evaluation method

The assessment of this curricular unit is done together with the block of curricular units of the same area of knowledge. This assessment has 3 moments, which together define the final grade of the curricular unit:
• Individual exam with a weighting of 50% of the total mark
• Group work with a weighting of 35% of the total grade value
• Individual reflection-action exercise carried out at the end of the curricular unit, with a weighting of 15% of the total grade value. The set of individual action-reflection exercises is a journaling activity, which will constitute, at the end, a learning portfolio capable of synthesising the contributions of the Executive Master for that student.

Subject matter

1. What are emotions and what are their functions?
2. Organizational culture as a source, expression, and reinforcer of emotions in organizations
3. How are emotions communicated?
4. Empathy


Programs where the course is taught: