Process Intelligence

Objectives

Business processes are a primary asset of companies as they directly impact the products and services' success and perceived value. This course aims at developing knowledge and skills related to business process management through a data mining perspective. The process mining course has the goal to provide a theoretical and technical understanding of the optimization of business processes. It focuses on the application of conceptual methods and software tools to design, analyze, transform, monitor, and control business processes and improve their performance using the data from organizations.