Change Management
Objectives
- Introduction to Change Management
- Why do we manage change? Organizational and team change management in the digital age
- Change management assessment: cultural and IT driven change processes
- Creating a change management strategy (preparing the change management team; communication plan; sponsor roadmap)
- Aligning change management with business results (immunity to change; reinforcing change)
General characterization
Code
400096
Credits
3.5
Responsible teacher
Guilherme Hidalgo Barata Martins Victorino
Hours
Weekly - Available soon
Total - Available soon
Teaching language
Portuguese. If there are Erasmus students, classes will be taught in English
Prerequisites
not applicable
Bibliography
Teaching method
Teaching methods include theoretical and practical classes with exercises and case studies. Sessions will always be open to discussion.
Students will also use serious games and a Change Management Simulator.
Evaluation method
1st Term – Change management simulation per group (40%), and final quiz (60%).
2nd Period – Change Management Plan (30%), and 2nd term exam (70%).
Change management simulation – participation is mandatory at least at 2 of the 3 lab sessions.
Exam – The pass mark for the exam is 9.5.
Subject matter
Introduction to change management
Change management models
(Lab): Understanding the change: Organizational diagnosis
(Lab): Change plan: Plan for effective change
(Lab): Managing change: Change projects simulation
Change Management tools
Aligning change management with business results (immunity to change; reinforcing change, success metrics)