Performance Evaluation
Objectives
At the end of the course, students should be able to:
1. Describe the expected aims, benefits and risks of hospital performance evaluation;
2. Relate indicators to the dimensions of performance evaluation and classify them by type of indicator;
3. Describe performance evaluation models used at national and international level;
4. Compare strategies for improving performance;
5. Select the methodologies for assessing and improving performance that are appropriate to a given situation.
General characterization
Code
9650
Credits
4
Responsible teacher
Sílvia da Silva Lopes
Hours
Weekly - Available soon
Total - 112
Teaching language
Available soon
Prerequisites
Available soon
Bibliography
Available soon
Teaching method
The teaching methodologies include classes in which the lecturer presents the content and encourages discussion, as well as classes in which the students carry out work under the supervision of the lecturer, complemented by synchronous or asynchronous activities. Assessment is based on three elements: a written test (60%), group work on the analysis of a practical case (30%) and participation (10%).
Evaluation method
Available soon
Subject matter
1. Relevance, purposes and recipients of performance evaluation
2.Dimensions of performance evaluation
3.Structure, process and outcome indicators
4.Presentation and critical analysis of performance evaluation indicators
5.Hospital performance evaluation models
6.Undesirable effects of performance evaluation
7.Strategies for improving performance
8.Analysis of a practical case
9.Evaluating the performance of health systems and individuals