Introduction to Mediation

Objectives

- Explore conflict dynamics and the main approaches to conflict resolution;



- Introduce students to ADR (alternative dispute resolution) mechanisms;



- Distinguish and analyse different negotiation styles (with a special focus on the problem-solving approach);



- Analyse the legal framework of mediation;



- Introduce some general notions regarding the mediation process and techniques. 


General characterization

Code

33178

Credits

8

Responsible teacher

Joana Farrajota

Hours

Weekly - Available soon

Total - 224

Teaching language

Available soon

Prerequisites

Not Applicable

Bibliography

Not Applicable

Teaching method

Theoretical classes will be combined with practical sessions (group works, debates, simulations and exercises). 


Evaluation method

1.1. Continuous evaluation (students are exempt from the exam):



- Written test: 60%;



- Participation in classes: 40%.



1.2. Exam (for any students without a continuous evaluation grade).



1.3. Continuous evaluation and exam (for students who wish to improve their continuous evaluation grade). Only the higher grade will count.


Subject matter

1. Conflict dynamics

1.1. Glasl's nine stage model of conflict escalation

1.2. Different approaches to conflict resolution.



2. Brief introduction to ADR



3. Negotiation

3.1. Positional bargaining

3.2. Problem-solving approach



4. Mediation

4.1. Legal framework of mediation through a national and international perspective

4.2. Principles

4.3. Mediators' rights and duties

4.4. Main legal issues concering mediation



5. Introduction to the mediation process and techniques 


Programs

Programs where the course is taught: