Métodos Analíticos e Engenharia de Marketing

Objetivos

  None.

Caracterização geral

Código

200188

Créditos

7.5

Professor responsável

Paulo Miguel Rasquinho Ferreira Rita

Horas

Semanais - A disponibilizar brevemente

Totais - A disponibilizar brevemente

Idioma de ensino

Português. No caso de existirem alunos de Erasmus, as aulas serão leccionadas em Inglês

Pré-requisitos

 

  • Hospitality Analytics
    • Analytical Foundations
    • Maths Fundamentals
    • Property Level Benchmarking
    • Performance Reports
  • Brand Management Simulation 
  • SAP Hybris Marketing
    • Budget Planning, Contact and Data Management
    • Social Media and Sentiment Engagement
    • Segmentation and Profile Dashboard
    • Campaign and Email Management
    • Customer Journey and Landing Page

Bibliografia

  • SAP (2019) Hybris Marketing. SAP UCC Magdeburg, Germany.
  • STR (2019) Certification in Hotel Industry Analytics, USA.
  • Cesim (2019) SimBrand: Marketing Management Simulation. Cesim, Finland.

Método de ensino

 

  • Hospitality Analytics (25%) - Group
  • Simulation Game (25%) - Group
  • SAP Hybris Marketing (50%) - Individual

Método de avaliação

English. 

Conteúdo

  • Concepts
  • Case Studies, Challenges, Exercises
  • Simulation Game