Change Management

Objectivos

Change management is the process, tools , and techniques for managing people side of change to achieve a business outcome.

We will look at change Management in the context of organizational behaviour, encompassing all activities aimed at helping an organization successfully accept and adopt new technologies, innovation and new ways to serve its customers.

Caracterização geral

Código

400096

Créditos

3.5

Professor responsável

Guilherme Hidalgo Barata Martins Victorino

Horas

Semanais - A disponibilizar brevemente

Totais - A disponibilizar brevemente

Idioma de ensino

Português. No caso de existirem alunos de Erasmus, as aulas serão leccionadas em Inglês

Pré-requisitos

There are no previours enrolment requirements

Bibliografia

Método de ensino

The curricular unit is based both on therorical and practical classes. 

The practical classes will use a serious game methodology were students, in groups, interact with a change challenge and use an advandced simulator to navigate through change decisions and outcomes.

Método de avaliação

1st Period

Change management simulation per group (40%), and exam (60%).

2nd Period

Change Management Plan (30%), and exam (70%).

Conteúdo

Program

 

  1. Introduction to Change Management
  2. Why do we manage change? Organizational and team change management in the digital age
  3. Change management assessment: cultural and IT driven change processes
  4. Creating a change management strategy (preparing the change management team; communication plan; sponsor roadmap)
  5. Aligning change management with business results (immunity to change; reinforcing change)

Cursos

Cursos onde a unidade curricular é leccionada: