Change Management
Objetivos
- Introduction to Change Management
- Why do we manage change? Organizational and team change management in the digital age
- Change management assessment: cultural and IT driven change processes
- Creating a change management strategy (preparing the change management team; communication plan; sponsor roadmap)
- Aligning change management with business results (immunity to change; reinforcing change)
Caracterização geral
Código
400096
Créditos
3.5
Professor responsável
Guilherme Hidalgo Barata Martins Victorino
Horas
Semanais - A disponibilizar brevemente
Totais - A disponibilizar brevemente
Idioma de ensino
Português. No caso de existirem alunos de Erasmus, as aulas serão leccionadas em Inglês
Pré-requisitos
not applicable
Bibliografia
Método de ensino
Teaching methods include theoretical and practical classes with exercises and case studies. Sessions will always be open to discussion.
Students will also use serious games and a Change Management Simulator.
Método de avaliação
1st Term – Change management simulation per group (40%), and final quiz (60%).
2nd Period – Change Management Plan (30%), and 2nd term exam (70%).
Change management simulation – participation is mandatory at least at 2 of the 3 lab sessions.
Exam – The pass mark for the exam is 9.5.
Conteúdo
Introduction to change management
Change management models
(Lab): Understanding the change: Organizational diagnosis
(Lab): Change plan: Plan for effective change
(Lab): Managing change: Change projects simulation
Change Management tools
Aligning change management with business results (immunity to change; reinforcing change, success metrics)
Cursos
Cursos onde a unidade curricular é leccionada: