Change Management

Objetivos

  1. Introduction to Change Management
  2. Why do we manage change? Organizational and team change management in the digital age
  3. Change management assessment: cultural and IT driven change processes
  4. Creating a change management strategy (preparing the change management team; communication plan; sponsor roadmap)
  5. Aligning change management with business results (immunity to change; reinforcing change)

Caracterização geral

Código

400096

Créditos

3.5

Professor responsável

Guilherme Hidalgo Barata Martins Victorino

Horas

Semanais - A disponibilizar brevemente

Totais - A disponibilizar brevemente

Idioma de ensino

Português. No caso de existirem alunos de Erasmus, as aulas serão leccionadas em Inglês

Pré-requisitos

not applicable

Bibliografia

Método de ensino

Teaching methods include theoretical and practical classes with exercises and case studies. Sessions will always be open to discussion.

Students will also use serious games and a Change Management Simulator.

Método de avaliação

1st Term – Change management simulation per group (40%), and final quiz (60%).

2nd Period – Change Management Plan (30%), and 2nd term exam (70%).

 

 

Change management simulationparticipation is mandatory at least at 2 of the 3 lab sessions.

 

Exam – The pass mark for the exam is 9.5.

Conteúdo

Introduction to change management

Change management models

(Lab): Understanding the change: Organizational diagnosis

(Lab): Change plan: Plan for effective change

(Lab): Managing change: Change projects simulation

Change Management tools

Aligning change management with business results (immunity to change; reinforcing change, success metrics)

Cursos

Cursos onde a unidade curricular é leccionada: